How To Refuse A Package, Package, or Mail USPS

Want to Refuse a USPS package and don’t know how to do it? Read this post till the end to know all about it.

USPS delivers packages throughout the world, so people use various services to receive and send packages. By mistake, packages can be sent to the wrong address, which results in you receiving packages for someone else.

As soon as this happens, the first thought that comes into our minds is that this package is supposedly sent by someone else, what to do, should I accept it or reject it, basically it confuses us in many ways.

We are here to help you with everything you need to know about this, as well as what Refusing a package means, so you are able to make an informed decision on whether to accept or not to accept it.

Let’s get started.

How To Refuse A Package USPS

How To Refuse A Package USPS

Mail and packages can be refused by writing “refused” on them and marking up the barcode and address so that a courier will redirect them to a shipping agent. After that, drop the mail off at the post office or in the mailbox. Remember, you can only reject unopened mail.

USPS delivers packages throughout the world, so people can use various services to receive and send packages.

Sometimes people fill in addresses incorrectly, resulting in packages not reaching the receiver and you receiving someone else’s package.

So let’s take a closer look at why it occurs, what happens when mail is refused, as well as how to refuse email to avoid it being sent back to you, there are so many things to understand about it.

Conditions When your Refusal or Return Can Be Done:

Here are the conditions when a Refusal or Return can be done, but this is not only for USPS mail orders. It is also valid for orders from other online stores.

  • In the case of a damaged product, you could return it.
  • if the Package contains is missing, then you can return or refuse your Package.
  • If the package you received does not belong to you, and you have not even opened it, then you may be eligible for a return.
  • In the event that you aren’t at home at the time a package is delivered, you can hold or refuse the delivery.

Related: How can I speak to someone at USPS?

Following Items May Not Be Refused

  • Package/mail sent as registered mail or certified mail.
  • Response mail to the addresses like sales promotion and announcement mail.
  • If you signed the acknowledgment receipt at delivery time, then you can’t refuse the Package.

These are the possible reasons why some items might not be returned or might be returned. Hopefully, you get the info.

Refuse the USPS Mail/package At the Time of delivery

If you find the package is not yours or any other reason that I mentioned above, you can refuse the package at the time of delivery.

Refusal After the delivery of the Package

If you get a Package that you don’t want because it’s not yours, you can return it to the sender by writing “Refused” on the box or front of that package, but the condition is that a package must not be opened, then you can return the package.

Related: [Guide] Track Package Without Tracking Number in USPS

Steps Of USPS Package Refusal And Return

  • If you don’t want the Package and it reaches you, then you can write ‘refused’ on the Package’s top and refuse it.
  • If your shipment is on the way to you or it comes to the delivery address and wants to refuse that Package, you need to inform about the mail/package to the post office.

Here is the process of how you return the Package.

  1. Write ‘Refused’ on the mailbox or on that Package, and then you can return it. [I recommend you to use a black marker to write Refused because it can be easier for anyone to understand.]
  2. Make the dark line or cross on the barcode and address. [ You can also ask customer support or post office staff about that.]
  3. Drop the package in the post office’s mailbox or hand it over to the head or clerk of the post office.

Please note that if you opened the package, it would not be refused.

Can You Refuse A Package From USPS After It Has Been Opened?

The moment you open a package from USPS, you will be deemed to have accepted the package, which means that you will not be able to refuse it in any way at all.

Although, if the package is not yours and you opened it accidentally, you will still be able to try to get it back to its original owner if you know the package does not belong to you.

So if you have mistakenly opened the mail of someone else and are not sure whether it has been delivered to you or not, then you should call your local post office or visit there to find out if anyone has called in about a package that has been lost.

Does USPS Charge For Refused Packages?

The United States Postal Service usually charges customers for refused packages, although they do not charge the person who has refused the package.

As a result, if the package was shipped via Ground Retail (or any USPS shipping service other than Priority Mail or Priority Mail Express), they will have to charge the sender for the shipping costs to return the package to them.

Most of the biggest eCommerce companies don’t pay full shipping rates because they provide a lot of business for USPS. They factor this into the shipping rate they charge their clients since they also provide the postal service with a lot of business.

The package, however, could have been shipped as Priority Mail or Priority Mail Express, in which case the original sender would not be charged any extra for the package being refused, as the package was originally shipped as one of these services.

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FAQs related to How To Refuse A Package USPS

No, There is no charge for the return of the package if it was delivered to the wrong address. however, a few services charge for returning the package.

Customers will not have to pay for the Packages they refuse; the sender will pay.

Package Delivery usually occurs in 5–7 days. If any issues arise in the backend, delivery typically takes 1-2 weeks.


This was all about the concept of refusing and returning, So now you know how to refuse and return a USPS package.

I hope I have answered all your questions. If you still need more information, you can log into and get in touch with our Customer Support team. 

If you have any doubt, comment down below, I’ll try my best to answer your questions, and if this info helps you, don’t forget to share it with friends and family.

Originally posted 2022-07-24 23:30:00.

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