Can I Return An Item To Amazon If I Opened It – Explained

There have been times when we get into such situations where we are required to return an Amazon package, but we wonder Can I Return An Item To Amazon If I Opened It? Don’t worry; you’re there where you need to be.

Sometimes we receive the package and open it; then, we require it to return due to issues such as a broken product, a product that is not the same, or another issue. The post will tell you everything you need to know if you’re also in the same position.

Can I Return An Item To Amazon If I Opened It?

Yes, you can return Amazon items within 30 days of the original purchase date, and if it was a direct sale from Amazon, not from a third-party seller, as Third-party sellers are free to accept or reject opened items.

However, before returning the package, you need to have a reason to do so. So as long as you have a solid reason to return a package that you have opened, you’ll be able to return it.

But if you’re still in doubt, below are reasons why you can return an item to Amazon even when it has been opened. 

If any of these apply to your situation, then Amazon will accept the return even when the item has been opened.

It is damaged or defective: When you receive your package, and it is damaged in some way, it could be torn open or any other physical damage that may affect its ability to perform as advertised. 

You don’t like it: This is self-explanatory. If you don’t like it, you can return it to Amazon even when your item has been opened. However, if you want to return an item that’s been opened, then you must communicate this with Amazon.

You changed your mind(s): If you change your mind about a product after opening it but before using it, you can still return it.

But if your item is damaged or defective in some way or there’s a problem with the item, such as it doesn’t work, then Amazon will reject the return request.

It doesn’t fit: If the size you ordered doesn’t fit, then Amazon will accept it. However, if it’s your fault or you were given the wrong product, then you can return it to Amazon as long as it hasn’t been used.

It is not as described: If the product does not match what was described on the original product page at in any way, you will be able to return it.

The manufacturer has recalled the item: In such situations, the item is already defective. So, in that case, you can return it to even if you have opened it.

Here’s More:

If you take good care of your package and use it to return an Amazon item that hasn’t been opened, then they will send it back to the seller as new. However, if you’ve opened the package, then they expect it to be returned in an unused condition. 

If you didn’t take good care of your item, then they may reject your return request.

Amazon Official Seller: You can return an Amazon item that has been opened if it is from an amazon official seller as they provide a 30days return policy. Just tab on return, type a strong reason, and submit the request.

3rd Party Seller: Sellers that are part of the Amazon seller program have the ability to determine if an item will be returned for a refund or replacement even when the item has been used before. 

They can also reject your return request. Moreover, the 3rd party seller has options to choose the return time frame, which can be anything from 7days to 30days.

Does Amazon offer a return policy? 

Amazon offers generous return policies and gives you 7-30-days time to submit your return request. Amazon will then provide you with a full refund if the item is in as good condition as when it was initially delivered.

The products must be returned in the original condition that you had received them and must not be used, altered, or damaged, and must not have been worn or washed. For more information, click here.

The items that you return need to be in their original condition as delivered to you with all the packaging included and must not be wanted by the company. It should also not be damaged and in the same state that you had received it on the day of delivery.

Any packages returned will be reviewed within five business days, and if the partner is satisfied that there was a reason for you to return your package, then a full refund will be issued. 

Do I have to return Amazon in original packaging:

You don’t have to return Amazon products in their original packaging. In any case, if you’re returning it to the third-party seller, make sure you ask them about it. If you want to return an opened item, then you must not use it and put it in the original packaging.

You must make sure that the packaging is in its original condition because Amazon will not accept the return request if it’s not. Make sure that you keep all of the original packaging with your product, including the box, plastic wrap, tags, and so on.

So As long as there is no damage to the Amazon product, you won’t have to return it in its original packaging. You can just return it with it.

What Does Amazon Do With Opened Returns:

Products are sold to liquidators, who resell them at extremely low prices. Upon receiving returned items, Amazon sends them to their warehouse for processing, then sells them to third-party liquidation stores or sites.

It’s an easy process that saves Amazon money by not having to store the items and provides a wide variety of pellets for customers.


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Yes, you can return an item to amazon if you opened it. Just make sure that the package is in the return period and is in good condition before returning it.

Amazon doesn’t search your items while returning your new product. If they find that your item is used or in any physical damage, then they may reject your return request. So make sure you don’t damage the item if you want to return it.

If you have changed your mind about a product after opening it, but before using it, you can request it to return the package. However, check first whether the parcel is in the return period or not.

Yes, there is a time limit to return the package; however, it varies from product to product. The time limit can be 7days to 30 days from the product’s purchase date.

Your refund will be processed within seven business days. The time taken to process your request varies from case to case, depending on the severity of the issue.

If you have used your Amazon product and returned it, then Amazon will not accept your return request. Basically, you can’t return it after using the product.


Amazon is truly a one-stop place for all your online shopping requirements. It has made a name for itself in the eCommerce industry with its many benefits and with options available to its customers throughout the world; it has won the hearts of millions of customers.

If I talk about returning the product after opening the box, yes, you can return it. But the package has to be in good condition and within the return time frame. So check the return time period before returning it.

The return policy is pretty generous where you can count 7 to 30 [depending on the products] days to return your order and get back your money. I hope you have understood the “Can I Return An Item To Amazon If I Opened It.”

Feel free to leave a comment below if you have any questions, and share the post if you liked it.

Originally posted 2022-08-17 13:20:56.

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