USPS Redelivery Request: how to schedule it for Redelivery?

Did you miss your package or mail from USPS and are wondering how to have it delivered? It’s okay, there is nothing to worry about.

There’s a USPS service called USPS Redelivery Request, which can help you to receive your package the following day or when you’ll be at home.

Users are often confused about how they can redeliver their packages, what they need to do, and so forth. Fortunately, USPS provides the necessary solutions and alternative options to make every customer’s life easier. 

With this service, you can request USPS to Redeliver that package at your place the next working day, so let’s get to know how to Schedule A Redelivery? Who is authorized to schedule and accept USPS redelivery requests? How to cancel and modify the redelivery request? Et cetera. 

USPS Redelivery Request

What is USPS Redelivery?

Redelivery is a service that USPS offers. It is designed to deliver the package to a customer’s address a second time if he or she missed the first delivery attempt. However, it only works when you request Redelivery.

Therefore, if you missed the delivery of your package for any reason, you can request a Redelivery, and you will receive your package at your doorstep. Let me share how to do it.

USPS Redelivery Request process

For those who missed the package for the first time, there is an online form you can use to make a redelivery request. The process is simple; you just have to click on the link and fill out the form. You can also request Redelivery by completing PS Form 3849.

When you miss your delivery on the first attempt, the carrier delivery guy leaves a form named PS Form 3849. It allows you to reschedule your delivery as well as view the details of your package.

There is another option for submitting a request by 2 a.m. CST between Monday to Saturday. If the delivery option is not available on your pin code, then you will have to visit your closest post office. They will definitely assist you.

USPS Redelivery Form info’s – what is this, and how it looks like ?

USPS Form 3849 allows delivery to be scheduled through the form. When mail delivery is attempted but not completed, the carrier leaves a PS Form 3840 for the receiver.

So the receiver can submit a redelivery request. Take a look at the following pictures to understand how this form looks.

USPS PS Form 3849
Front side
USPS PS Form 3849 back
Back Side

In which case, the carrier leaves PS Form 3849 

  • When there are no people at home
  • A mail item or package does not fit in the mailbox because of its immense size or lack of space.
  •  If any payment has to be paid to the carrier or signature required to deliver that package.
  • A mail item or package cannot be left in an uncertain location.

When any of the above reasons are present in the first attempt of delivery, the package cannot be delivered on the first attempt, and a form will be left for the customer to request a Redelivery.

In order to request Schedule A Redelivery, you must provide an article number found on the carrier’s notice. By using the article number, USPS can locate your package easily and reschedule it.

The second thing you have to fill in is When they have tried to deliver it. They will be able to determine how many attempts have been made to deliver the package. You must mark the box if this is your final notice.

The last question is: When do you want your items? You need to specify how and on what date you would like to receive your package in this field. If you want to add something else [instruction], you may.

Note: Redelivery service is available in many areas across the country. In order to find out if Redelivery is available in your area, fill out the form on the USPS Redelivery Service page (name, address, phone number, and email address) and click “Check Availability.” 

How to Schedule a Redelivery USPS

There are three ways which can help you in rescheduling a package for delivery.

  1. Online from the official site.
  2. By making a Phone call.
  3. Post Office using PS Form 3849 

Let’s start with the First and one of the easier methods. 

Online from the official site

Fill in all the required details on the redelivery page, which starts with the “*” mark to reschedule delivery. Make sure Redelivery is available in your area before submitting the details.

Enter your tracking number to verify whether your package is eligible for Redelivery and if it is; you’ll be able to choose delivery. Just click on it and fill out all the information. After that, wait for the confirmation. 

Once they accept your request, you will receive a confirmation number. Be sure to save that number. You may need it in the future.

By making a Phone call

This is the second method. Redelivery can be requested by calling 1-800-275-8777 or 1-800-ASK-USPS and providing all the necessary information.

You may need to provide the tracking number and a few more details for that.

By visiting Post Office using PS Form 3849

By bringing PS form 3849 and valid ID to your local post office, you can request scheduling package redelivery or pick up your mail.

Here is the working hour of USPS

  • Monday – Friday: 8:00 a.m. to 8:30 p.m. ET
  • Saturday: 8:00 a.m. to 6:00 p.m. ET
  • Sundays: Closed
  • Holidays: Closed

PS- The working hour of USPS customer support is given above. However, customer support is available electronically 24 hours a day.

How to Cancel/Change Redelivery Request?

Redelivery requests can be canceled or modified by using the confirmation code you received from USPS when requesting Redelivery.

As I said earlier, save that confirmation code. May you need this in the future; the time has come now.

Follow the below-mentioned process 

  • First of all, click on the “Edit this request” from your email, which you got from USPS, or click here to visit the USPS redelivery page.
  • Now enter the confirmation number and email or phone number, which you’ve used while requesting.
  • You will see a sequence of prompts on the next page where you can make changes.

If you don’t know what to do or need assistance, you should look at “Change or Cancel a Redelivery Order,” which can be found in the Redelivery visual aid.

If you have a USPS account, log in to your account and choose Activity History, where you can find the redelivery form. Simply click on View Details and follow the instructions.

There is one more option to modify or cancel requests; for this, you need to call 1-800-275-8777 [this is the USPS customer support number].

Surely they can help you with that, but you’ll need to provide the package’s confirmation number along with the tracking number.

Who can Accept the redelivery package of USPS?

Anybody. If you’re not at home on the day of delivery, then you can authorize someone from your home to receive that package. Also, authorized people can reschedule and accept redelivery packages.

You may authorize any person in your family, e.g., a Family member, close friend, etc., but the recipient needs to provide an identity card and other information in order to receive the package.

How long does USPS redelivery take?

After a failed delivery attempt, the package will be transferred to the department for lost packages, and it will be held there for 15 days before being sent back to the sender. 

This means that you should request redelivery within 15 days of the original delivery date. The date will be counted after the 1st attempt of delivery.

Check this out: How Long Does USPS or Post Offices Hold Undeliverable Mail?

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Yes, if there is no one to accept the order on the first day of delivery, and the carrier knows someone lives there, then the carrier will try again on the next working day.

The carrier will then leave the PS form 3849 for the recipient if the same thing happens.

You can arrange for shipment redelivery by completing Postal Service Form 3849 and submitting it at the post office or via the office’s website,

During your absence on the delivery day and there is a signature or something else that is required for the delivery, the postman will take the package back to the post office and try to deliver it on the next working day.

A USPS redelivery confirmation is like a tracking number that is given for every package which has to be redelivered by the postal service. With the confirmation number, the carrier and the user can track shipment details and status very easily.

Redelivery is always free, so there is no fee for Redelivery. Whenever you receive a message or email about a charge for Redelivery, contact USPS customer service to verify it before making any payment.

There is a chance that the carrier will try to redeliver the package the next working day if they are aware of your location, and if it fails, they will leave you a notice with a form that can be used to request Redelivery.


Having seen the full information on the Redelivery by USPS, you are now well informed. Hopefully, you’ve understood that if you missed a package, you could easily get it back by rescheduling it for Redelivery.

It is easier to reschedule a package for Redelivery. The process may take a minute, so just follow the steps to get your package delivered. 

If you would like to know more about this, you can contact USPS customer service at 1-800-ASK-USPS or 1-800-275-8777.

Originally posted 2022-08-02 13:18:22.

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