USPS says no secure location available – Here’s Why

USPS is one of the most popular shipping services in the world. They are a government agency that provides mail and package delivery services to all 50 states.

When USPS says that they do not have a secure location available, it means that they cannot ship your package to its destination because there is no safe place for them to do so.

This usually happens when you are shipping something valuable or if you need to ship something that needs to be delivered quickly.

Continue reading to know more about USPS states no secure location is available.

usps says no secure location available

What does it mean when USPS says no secure location is available?

When a USPS mail carrier is unable to locate a safe and secure way to deliver a package, the “No Secure Location Available” notification is shown.

When the mailbox is full all the time, broken, or exposed, it can occur with both signed-for and routine mail delivery.

It can also be included if the USPS postal carrier was unable to deliver the package to the intended recipient at the address and had to leave it with a neighbor.

The “No Secure Location Available” warning will be utilized if the item is not signed for upon delivery and inclement weather prohibits it from being left on the doorstep or increases the probability of loss.

You will eventually get this notification via a tracking update or as a statement on the attempted delivery form if the USPS mail person is unable to locate a secure spot to leave the mail item.

Where is my Mail Item After the “No Secure Location Available” Update?

Depending on how much time has gone after the notice was produced, your mail may be located in different places.

Employees may have verified the label with their own hand scanner when they failed to deliver the package and noted that there was “No Secure Location Available” as the cause.

The package will still remain with the USPS mail carrier, as in the case where you have just received this update. When they were unable to deliver the package, they would have scanned the label with their own hand scanner and noted that there was “No Secure Location Available” as the cause.

Afterward, it will be loaded onto the mail carrier’s vehicle, and at the conclusion of the delivery route, it will be transported back to the neighborhood post office.

Consequently, if several hours have passed since the last update, your package will likely be back at your neighborhood post office.

USPS continues to work diligently to resolve this issue so that they can provide secure locations for all mail items. 

Can I Pick Up My Item From the Post Office?

After receiving the “No Secure Location Available” message, you can pick up your mail at the neighborhood post office.

Once a mailman fails to deliver a package, they leave a USPS Form 3849. You ought to have gotten it under ordinary situations. This will provide your information about the post office where the mail was returned.

Additionally, it will tell you when a subsequent delivery attempt will happen. To schedule pick-up, you should speak with the post office as soon as possible. If not, a delivery driver could be sent out to try again with your goods.

What to do if No Secure Location Available status for Multiple Deliveries?

If you have multiple packages that require a secure location, but the USPS is unable to locate any secure locations near your home or business, you may be eligible for a waiver.

You must meet all of the following requirements:

Ensure that your letterbox is properly marked and connected to your delivery location. For the purpose of allowing new mail to be delivered, it should also be maintained clean of any clutter and impediments.

In this case, you could wish to ask your neighbors if they would be prepared to accept your package on your side if there is a problem with your signature and there is nowhere safe to leave the package.

Additionally, you may utilize USPS Delivery Instructions to handle your postal messages more and, where feasible, have them forwarded to a more practical destination.

How can I fix this?

This is one of the most common errors that you will encounter when shipping with USPS. The good news is that there are several solutions for fixing this problem, and all of them require manual intervention.

Whatever the case, you should get in touch with your neighborhood post office and ask them to explain the “no access” issue you are seeing. 

In your mailbox or PO Box, you could occasionally find information concerning the lack of access, but more often than not, you’ll only be made aware of the issue and told to contact your neighborhood post office.

If you have not received your package, you can report it at, or call 1-800-222-1811, Monday through Friday from 7:00 AM to 11:00 PM.


This means that USPS is unable to locate your package. This can happen for a variety of reasons, such as if it was delivered to the wrong address. You can also check your tracking information online at any time to see if there have been any status changes.

A secure delivery location is a place where you can safely store your packages. It can be any type of shipping facility, whether it’s an office or warehouse.

If you are not home when the carrier comes to deliver your mail, and they don’t leave the notice on your door, you should still file a complaint with USPS. The carrier will have to pay for any damages he caused, plus any fees associated with filing a claim.


The USPS postal carrier was unable to place the package in a secure area at the destination address, which is what the tracking update “No Secure Location Available” really indicates.

Once the package has been sent to the postal service, a new delivery intent is probably going to be made the next working day.

The information should have been included on a USPS 3849 slip that was delivered to the address.

Using this knowledge, you may plan to pick up the package from the postal service office or ensure the letter will be delivered the following day successfully.

Originally posted 2022-11-16 11:00:00.

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